This category will house trainings on the Board's SmartCare enterprise system for consumer enrollments and provider claims submissions intended for contract provider agency staff users.

Provider User Guide

Course 2 - SmartCare Enrollment for Providers

This course will provide contract provider agency staff users of the enterprise system instruction on how to complete enrollments in SmartCare for new and renewing consumer eligibility.

Course 1 - Introduction to SmartCare for Provider Staff

This course will provide and introduction to and overview of SmartCare for all contract provider agency staff users of the enterprise system.

How to navigate the helpdesk

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https://adamhfranklin.jitbit.com/helpdesk/User/Login?ReturnUrl=%2fhelpdesk%2f

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